Legal
Privacy Policy
This Privacy Policy explains what personal data 5KIPTV collects, why we collect it, how we use it, and the choices you have. We aim to collect only what we need to run the Service.
1. Data we collect
- Account data — name, email and login details you provide.
- Billing data — processed by our payment providers; we do not store full card numbers.
- Usage data — device type, app version and basic diagnostics to keep the Service reliable.
- Support data — messages you send us via chat, email or messaging apps.
2. How we use it
- To create and manage your account and deliver the Service.
- To process payments and prevent fraud.
- To provide customer support and respond to your requests.
- To improve reliability, security and performance.
- To send service and (with consent) marketing messages you can opt out of.
3. Legal bases
Where applicable law (such as the GDPR) requires it, we rely on: performance of a contract (providing the Service), legitimate interests (security and improvement), consent (marketing), and legal obligations.
4. Sharing
We share data only with service providers who help us operate (for example payment processors, hosting and analytics), under agreements that protect your data. We do not sell your personal data.
5. Retention
We keep personal data for as long as your account is active and as needed to meet legal, accounting or reporting requirements, then delete or anonymise it.
6. Your rights
Depending on your location, you may have the right to access, correct, delete or export your data, and to object to or restrict certain processing. To exercise these rights, contact us via the contact page.
7. Cookies
We use limited cookies and similar technologies as described in our Cookie Policy.
8. Security
We use technical and organisational measures to protect your data, though no method of transmission over the internet is completely secure.
9. Changes & contact
We may update this policy and will post changes here. For privacy questions, reach us via the contact page.